Knowledge Base

The Knowledge Base has more than 69 support references, created by support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information. Begin by browsing folders on the left side of this site.
  1. International NBA LEAGUE PASS
  2. I purchased International NBA LEAGUE PASS Broadband. Is Summer League Live included?
  3. Where can I find customer support for International NBA LEAGUE PASS Broadband?
  1. NBA.COM Contact Info
  2. How do I change my email address?
  3. How do I contact NBA.COM customer service?
  4. How do I retrieve or change my password?
  5. How does the NBA use the data collected on NBA.com, WNBA.com and NBA.com/dleague?
  6. I am interested in being a NBA LEAGUE PASS subscriber. Do I need a NBA.com account?
  1. TV
  2. Activation I purchased NBA LEAGUE PASS through my TV provider (cable, satellite or telephone company). How do I activate my NBA LEAGUE PASS Broadband and Mobile?
  3. Cable, Satellite, and Telco NBA LEAGUE PASS TV: How to get access to NBA LEAGUE PASS Broadband, iPad and Mobile
  4. Activation I have purchased NBA LEAGUE PASS from Comcast. How do I activate NBA LEAGUE PASS Broadband?
  5. TV Troubleshooting Contacts Time Warner Cable Customer Service
  6. Cable, Satellite, and Telco Is there an extra fee for NBA LEAGUE PASS TV subscribers to access NBA LEAGUE PASS Broadband and NBA LEAGUE PASS Mobile?
  7. More...
  1. Desktop (Broadband)
  2. General What is NBA LEAGUE PASS Broadband Choice?
  3. General As a NBA LEAGUE PASS Choice subscriber, do I have to select all five teams at one time?
  4. General Can I access NBA LEAGUE PASS from my phone if I bought NBA LEAGUE PASS Broadband?
  5. General Can I watch local broadcasts on NBA LEAGUE PASS Broadband?
  6. General Can I watch the NBA Playoffs and NBA Finals with NBA LEAGUE PASS Broadband?
  7. More...
  1. Tablets
  2. Kindle Fire I just bought NBA LEAGUE PASS Broadband, how do I watch games on my tablet?
  3. Android Tablet I just bought NBA LEAGUE PASS Broadband, how do I watch games on my tablet?
  4. iPad I just bought NBA LEAGUE PASS Broadband, how do I watch games on my tablet?
  5. iPad iPad Frequently Asked Questions
  1. Gaming Consoles
  2. Playstation Can I watch NBA LEAGUE PASS on my PlayStation 3 if I buy the broadband package?
  3. Xbox How do I switch between the home or away feed when watching a LEAGUE PASS game on my Xbox?
  4. Xbox How do I uninstall and reinstall my NBA Game Time app?
  5. Xbox NBA LEAGUE PASS setup instructions on the Xbox support site
  6. Xbox Xbox Frequently Asked Questions
  1. Phones
  2. Android Phone Android Phone Frequently Asked Questions
  3. Android Phone Does it cost anything to use the NBA Game Time application?
  4. iPhone Does it cost anything to use the NBA Game Time application?
  5. Android Phone How do I get the NBA Game Time app for Android phone?
  6. iPhone How do I get the NBA Game Time iPhone application?
  7. More...
  1. Streaming Devices
  2. AppleTV AppleTV Frequently Asked Questions
  3. Roku I just bought NBA LEAGUE PASS Choice and when I try to watch games on my Roku it tells me "This game is restricted/blacked out." Why?
  4. Roku Roku Frequently Asked Questions
  1. Billing and Subscription
  2. How can I cancel my NBA LEAGUE PASS Broadband subscription?
  3. How do I change my credit card information for my NBA LEAGUE PASS Broadband account?
  4. How do I manage my NBA LEAGUE PASS Broadband subscription?
  5. How does the auto-renewal process work for NBA LEAGUE PASS Broadband?
  6. What forms of payment do you accept for NBA LEAGUE PASS Broadband?
  1. Blackout Information
  2. When am I able to view nationally blacked out games in the archives in NBA LEAGUE PASS?
  3. I just bought NBA LEAGUE PASS Choice and when I try to watch games on my Roku it tells me "This game is restricted/blacked out." Why?
  4. What are the blackout rules for NBA LEAGUE PASS?
  5. What determines a blackout for NBA LEAGUE PASS Broadband?
  6. Why do blackouts exist?

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