Help Center

Frequently Asked Questions

Customer Support:
  • (888) 622-0178
  • Live Chat

Sign in to view your Customer Support History

Knowledge Base

The Knowledge Base has more than 90 support references, created by support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information. Begin by browsing folders on the left side of this site.
  1. Most Common FAQs
  2. Can I try out NBA LEAGUE PASS before I purchase?
  3. How do I launch NBA LEAGUE PASS?
  4. How do I set up my NBA LEAGUE PASS Account?
  5. How Do I Update My Account Information?
  6. I Am Set To Be Automatically Renewed, How Do I Cancel?
  7. I'm unable to watch my local team's games on NBA LEAGUE PASS!
  8. Why can't I log in to my mobile device with the NBA LEAGUE PASS account I used last year?
  1. Account
  2. NBA Account Value Proposition Are there opportunities to win prizes and contests?
  3. General How do I change my account information, profile, and settings?
  4. General How do I change my email address?
  5. General How do I create an Account?
  6. General How do I retrieve or change my password?
  7. NBA Account Value Proposition How do I sign up to receive free newsletters and offer emails?
  8. NBA Account Value Proposition How do I unsubscribe to free newsletters and offers?
  9. General How does the NBA use the data collected on, and
  10. General I already have an account, where do I sign in?
  11. General I am interested in being a NBA LEAGUE PASS subscriber. Do I need a account?
  12. More...
  1. Gaming Consoles
  2. Subscription Information As an NBA TEAM PASS subscriber, can I reset my team choice?
  3. Linear TV Subscriptions AT&T Customer Service
  4. Linear TV Subscriptions Blue Ridge Communications Customer Service
  5. Linear TV Subscriptions Brighthouse Networks Customer Service
  6. Linear TV Subscriptions Cablevision Customer Service
  7. General Can I access NBA LEAGUE PASS on my mobile device if I bought NBA LEAGUE PASS Digital?
  8. General Can I subscribe to NBA LEAGUE PASS Digital without the TV subscription?
  9. General Can I watch local broadcasts on NBA LEAGUE PASS Digital?
  10. General Can I watch NBA All-Star Weekend events in NBA LEAGUE PASS?
  11. General Can I watch preseason games with NBA LEAGUE PASS in the United States?
  12. More...