Knowledge Base

The Knowledge Base has more than 62 support references, created by support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information. Begin by browsing folders on the left side of this site.
  1. International NBA LEAGUE PASS
  2. I purchased International NBA LEAGUE PASS. Is NBA LEAGUE PASS Digital included?
  3. Where can I find customer support for International NBA LEAGUE PASS?
  1. NBA.COM Contact Info
  2. How do I change my email address?
  3. How do I retrieve or change my password?
  4. How does the NBA use the data collected on NBA.com, WNBA.com and NBA.com/dleague?
  5. I am interested in being a NBA LEAGUE PASS subscriber. Do I need a NBA.com account?
  1. TV
  2. Cable, Satellite, and Telco NBA LEAGUE PASS TV: How to get access to NBA LEAGUE PASS Digital, including computer, mobile device and tablet.
  3. Activation I purchased NBA LEAGUE PASS through my TV provider (cable or satellite company). How do I activate my NBA LEAGUE PASS Digital subscription?
  4. Activation How do I set up my NBA LEAGUE PASS Account?
  5. Cable, Satellite, and Telco What are the benefits of subscribing to NBA LEAGUE PASS from your Cable or Satellite provider?
  6. Cable, Satellite, and Telco Is there an extra fee for NBA LEAGUE PASS TV subscribers to access NBA LEAGUE PASS Digital platforms?
  7. More...
  1. Desktop (Broadband)
  2. General What is NBA LEAGUE PASS Digital Choice?
  3. General As an NBA LEAGUE PASS Choice subscriber, do I have to select all five teams at one time?
  4. General Can I access NBA LEAGUE PASS on my mobile device if I bought NBA LEAGUE PASS Digital?
  5. General Can I watch local broadcasts on NBA LEAGUE PASS Digital?
  6. General Can I watch pre-season games with NBA LEAGUE PASS Digital in the United States?
  7. More...
  1. Tablets
  2. Kindle Fire I purchased NBA LEAGUE PASS Digital, how do I watch games on my tablet?
  3. Android Tablet I purchased NBA LEAGUE PASS Digital, how do I watch games on my tablet?
  4. iPad I purchased NBA LEAGUE PASS Digital, how do I watch games on my tablet?
  1. Gaming Consoles
  2. Playstation Can I watch NBA LEAGUE PASS on my PlayStation 3 if I buy the broadband package?
  3. Xbox How do I setup NBA LEAGUE PASS on my Xbox?
  4. Xbox How do I switch between the home or away feed when watching a LEAGUE PASS game on my Xbox?
  5. Xbox How do I uninstall and reinstall my NBA Game Time app on Xbox?
  6. Xbox Xbox Frequently Asked Questions
  1. Phones
  2. iPhone Is NBA LEAGUE PASS Mobile available for sale for the 2014-15 season on my iPhone?
  3. Android Phone Is NBA LEAGUE PASS Mobile available for sale for the 2014-15 season?
  1. Streaming Devices
  2. AppleTV Apple TV Frequently Asked Questions
  3. Roku I just bought NBA LEAGUE PASS Choice and when I try to watch games on my Roku I receive a message that this game is restricted/blacked out. Why is this happening?
  4. Roku Roku Frequently Asked Questions
  1. Billing and Subscription
  2. How can I cancel my NBA LEAGUE PASS Digital subscription?
  3. How do I change my credit card information for my NBA LEAGUE PASS Digital account?
  4. How do I manage my NBA LEAGUE PASS Digital subscription?
  5. How do I update and/or cancel my NBA LEAGUE PASS Broadband subscription?
  6. How does the auto-renewal process work for NBA LEAGUE PASS Digital?
  7. More...
  1. Blackout Information
  2. I just bought NBA LEAGUE PASS Choice and when I try to watch games on my Roku I receive a message that this game is restricted/blacked out. Why is this happening?
  3. What are the blackout rules for NBA LEAGUE PASS?
  4. What determines a blackout for NBA LEAGUE PASS Digital?
  5. When am I able to view nationally blacked out games in the archives on NBA LEAGUE PASS?
  6. Why do blackouts exist?

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